What is tracking or analytics data?

WEBSALE transmits certain shop data to external systems in real time for further processing. This data is the basis for all shop-specific statistical evaluations.

No personal data is transmitted, but only general data such as

displayed page (name of the page)
displayed category (category name)
displayed article (article name and article number)
Ordered article (article name, article number, quantity and price)
Zip code, city and country of billing and delivery address
Payment method and delivery
etc.

Data interface

WEBSALE passes the data in JavaScript variables, which in turn can be read and processed by JavaScript. The JavaScript that processes the transferred variables is usually created by the external service provider.

On each page generated by WEBSALE, the shop system sets the corresponding JavaScript variables.

The general structure is as follows:

<html>
   <head>
      ...
   </head>
   <body>
      ...
      ...
      <script language="JavaScript">
      <!--
         var ws_state="Start";
         var ws_page_name="Home";
         var ...
         ...
      //-->
      </script>
      <script src="<JavaScript file>" type="text/javascript"></script>
   </body>
</html>

At the end of the HTML page, the corresponding code parts of WEBSALE are inserted. First, the JavaScript variables are set there by WEBSALE. Then a JavaScript file is called, which reads the values set by WEBSALE, processes them and sends them to the external system.

The JavaScript is usually created by the external service provider.

Description of the variables

On each page the variable "ws_state" is set, which indicates the status or state. Depending on this variable, other variables follow.

Net/gross prices

In a net shop, all prices or costs (except ws_basket_total) are displayed in net (excluding VAT). In a gross shop, all prices or costs are output in gross (including VAT).

Some costs (value of goods, grand total, etc.) are output in net and gross.

Standard variables

Standard variables are output on every page and can be empty.

Variable	Meaning

Variable	Meaning
ws_state	Status or state the shop is in when the page is displayed.
ws_shopid	The shopID is assigned by WEBSALE and exists for each WEBSALE shop.
ws_subshopid	The SubshopID is assigned by WEBSALE and exists for each WEBSALE shop. Subshops are used e.g. for additional shop languages, but can also represent an end customer shop (B2C) or a dealer shop (B2B).
ws_sid	Session ID of the shop This 32-character ID is generated uniquely for each shop visit. It can be used to measure the exact number of visits.
ws_extid	This optional ID is assigned by an external service provider.
ws_page_name	Name of the displayed shop page, e.g. "shopping cart".
ws_data_type	Possible values: basic: Only standard information will be output advanced: Additional information is output, which is marked in blue in this documentation.
ws_order	Possible values: yes: Page is part of the ordering process. no: Page is not part of the ordering process
ws_referer	Will be passed optionally when calling the shop z. E.g. "...&ref=google"
ws_subreferer	Additional information about the referer Is optionally transferred with the call of the shop z. E.g. "...&subref=banner26"
ws_http_referer	HTTP referer. Complete URL from which the shop was called Please note: An HTTP referer is not always passed by the browser!
ws_login_type	Current state of the login/registration Possible values: na: Customer is not (yet) logged in login: Old customer has logged in register: New customer has registered
ws_tp1	An optional parameter (maximum 128 characters), which can be passed additionally when calling the shop (with "&ws_tp1=..."). The value is output by WEBSALE on every page. If this parameter is missing when calling, WEBSALE returns an empty string (ws_tp1="").
ws_tp2	Meaning and handling as for "ws_tp1".
ws_tp3	Meaning and handling as for "ws_tp1".
ws_gclid	Optional GoogleClickID (max. 64 characters), which can be passed additionally when calling the shop (with "&gclid=..."). The value is output by WEBSALE on every page. If this parameter is missing when calling, WEBSALE returns an empty string (ws_gclid="").
ws_test	Possible values: yes: The shop is in test mode no: The shop is not in test mode
ws_userindex_md5	MD5 hash (16 bytes, 32 characters) of the user index. The UserIndex is a unique ID when a user logs in or registers in the shop. This ID is assigned only once and remains constant for a user over the entire period. For non-registered users this parameter is empty.
ws_email_md5	MD5 hash (16 bytes, 32 characters) of the email address. This value will be output only if the shop knows the e-mail address of the orderer.
ws_price_type	Values: net: All prices/costs except "ws_basket_total" are net large: All prices/costs are gross
ws_currency	Currency code according to ISO 4217, e.g. "EUR" for Euro
ws_currency_display	Optional target currency according to ISO 4217, if several subshops work with different currencies
ws_exchange_rate	Optional exchange rate, related to the target currency. Example: Base currency: USD Target currency: EUR ws_exchange_rate = 1.3072

Table of possible states

State "ws_state	Description	additional variables

State "ws_state	Description	additional variables
Start	Start page
Category	Display a category	ws_cat_name (name of the category) ws_cat_index (index of the category)
Product	Display of an article	ws_cat_name ws_cat_index ws_prod_name (item name) ws_prod_number (item number) ws_prod_index (product index)
Basket	Display the basket
AddBasket	One or more items were added to the basket	ws_add_basket_positions (Number of added items) ws_add_basket_mainpositions (Number of added main items in the basket, considers all items except hidden items and set subproducts) ws_add_basket_quantities (number of added items) ws_add_basket_mainquantities (number of added main items in the basket, considers all items except hidden items and set subproducts) The following information will be output when ws_data_type=advanced! ws_add_basket_subtotal (value of added items) ws_add_basket[i][1] (Item number) ws_add_basket[i][2] (item name) ws_add_basket[i][3] (Price) ws_add_basket[i][4] (Quantity) ws_add_basket[i][5] (Category path) ws_add_basket[i][6] (Product index) ws_add_basket[i][7] (VAT rate, e.g. "19") ws_add_basket[i][8] (Total amount) ws_add_basket[i][9] (Set top product yes/no) ws_add_basket[i][10] (Set subproduct yes/no) ws_add_basket[i][11] (hidden position yes/no) i=1 ... n n= number of items in basket
DelBasket	One or more items were deleted from the basket	ws_del_basket_positions (Number of deleted positions) ws_del_basket_mainpositions (Number of deleted main items in the basket, considers all items except hidden items and set subproducts) ws_del_basket_quantities (Number of deleted quantity) ws_del_basket_mainquantities (number of deleted main items in the basket, considers all items except hidden items and set subproducts) The following information will be output when ws_data_type=advanced! ws_del_basket_subtotal (value of goods of deleted items) ws_del_basket[i][1] (Article number) ws_del_basket[i][2] (item name) ws_del_basket[i][3] (Price) ws_del_basket[i][4] (Quantity) ws_del_basket[i][5] (Category path) ws_del_basket[i][6] (Product index) ws_del_basket[i][7] (VAT rate, e.g. "19") ws_del_basket[i][8] (Total amount) ws_del_basket[i][9] (Set top product yes/no) ws_del_basket[i][10] (Set subproduct yes/no) ws_del_basket[i][11] (hidden position yes/no) i=1 ... n n= number of items in basket
Address	Input of the billing address
DelivAddress	Input of a different delivery address
PayDeliv	Specification of the payment method and delivery
Conditions	Display of the terms and conditions page
PlaceOrder	Order overview, send order
Confirm	Confirmation page	The following information will be displayed if ws_data_type=advanced! ws_order_number (Unique order number) ws_basket_positions (Number of positions in the basket) ws_basket_mainpositions (Number of main items in the basket, considers all items except hidden items and set subproducts) ws_basket_quantities (Number of items in the basket) ws_basket_mainquantities (Number of main items in basket, considers all items except hidden items and set subproducts) ws_basket_subtotal (value of goods, gross or net) ws_basket_subtotal_net (value of goods, net) ws_basket_subtotal_gross (Gross value of goods) ws_basket_total (total, always gross) ws_basket_total_net (total net) ws_affiliate_provider (Name of the affiliate provider) ws_affiliate_partner_id (Affiliate partner ID) ws_delivery_name (Delivery name) ws_delivery_cost (Delivery cost) ws_payment_name (Payment method name) ws_payment_cost (Cost of payment method) ws_total_discount (total discount given) ws_a_zip (postal code of the billing address) ws_a_city (city of the billing address) ws_a_country (country of the billing address) ws_a_number (MD5 hash of the customer number) ws_d_zip (Postal code of the dev. delivery address) ws_d_city (City of the different delivery address) ws_d_country (Country of the different delivery address) ws_basket[i][1] (Item number) ws_basket[i][2] (item name) ws_basket[i][3] (Price) ws_basket[i][4] (Quantity) ws_basket[i][5] (Category path) ws_basket[i][6] (product index) ws_basket[i][7] (VAT rate, e.g. "19") ws_basket[i][8] (Total amount) ws_basket[i][9] (Set top product yes/no) ws_basket[i][10] (Set subproduct yes/no) ws_basket[i][11] (hidden position yes/no) ws_basket[i][12] (commission info) ws_basket[i][13] (AdditionalInput fields) Format: `{ "additionalinput1" : "value1", "additionalinput2" : "value2" ... }` ws_basket[i][14] (ExtraInput fields) Format: `{ "extrainput1" : "value1", "extrainput2" : "value2" ... }` ws_basket[i][15] (free fields in basket) Format: ws_basket[i][16] (number of used addresses of the item (if MultiALA)/empty, if MultiALAs not used) i=1 ... n n= number of positions in the basket Optional costs for climate-neutral production ws_climateneutral_cost (net or gross) ws_climateneutral_cost_net (net) ws_climateneutral_cost_gross (gross) Optional costs for Web2Print ws_web2print_cost (net or gross) ws_web2print_cost_net (net) ws_web2print_cost_gross (gross)
ProductRecmd	Recommend article	ws_cat_name ws_prod_name ws_prod_number ws_prod_index
ProductRecmdConfirm	Recommend article confirmation	ws_cat_name ws_prod_name ws_prod_number ws_prod_index
Voucher	Page Enter voucher number
Notify	General notification page	ws_notify_msg (text of the notification)
OrderHistory	Page shopping cart history (order history)
Search	Search results	ws_search_phrase (search phrase) ws_search_results (number of hits of the search)
MemoList	Show memo list
PrintConfirm	Print view of the confirmation page
Login	Login or registration in the shop	ws_login_error (Error during login/registration) na: Login page was called error: General error uid_pw: Invalid user ID or password for existing customer login new_uid: UserID already exists at registration or is wrong at new customer registration new_pw: Wrong password at a new customer registration change_uid: UserID already exists or is wrong at "Change UserID change_pw: Password is wrong at "Change password
UserAccount	Customer account
Template	Any template	ws_template_name
DirectOrder	Direct order
Logout	Logout

Notes about the parameters:

ws_affiliate_provider

Name of the affiliate provider. Currently WEBSALE supports the following operators:

Adbutler
Affilinet
Awin (formerly Zanox)
TradeDoubler

Please note:
The parameter is only set if the corresponding affiliate operator has been activated for your shop. Please contact WEBSALE AG for this.

ws_affiliate_partner_id

The PartnerID, which was used to access the shop. The commission is paid to this affiliate ID.

WEBSALE keeps the affiliate ID in a cookie for 4 weeks for possible follow-up orders.

The parameter "ws_affiliate_partner_id" corresponds to the following transfer parameter of the operator:

Operator	transfer parameter of the operator

Operator	transfer parameter of the operator
Adbutler	fp
Affilinet	ref
Awin (formerly Zanox)	PartnerID
TradeDoubler	tduid

Please note:
The parameter is only set if the corresponding affiliate operator has been activated for your shop. Please contact WEBSALE AG for this.

Product index

The product index is a variant-independent, unique index per article. An article number, on the other hand, can change per variant.

Example: Pants with variants

Color	Size	Item number	Product index

Color	Size	Item number	Product index
red	42	12345-1	24-2333
red	43	12345-2	24-2333
blue	42	12345-3	24-2333

Examples

Default parameters on all pages

Calling the start page

Displaying a category

The full path separated by "/" is always displayed as the category name.

Display of an article

Add an item with quantity 3 to the shopping cart ws_data_type=advanced

Delete an item with quantity 1 from the shopping cart ws_data_type=advanced

Calling the login page

Incorrect login of a legacy customer, UserID or password incorrect

Incorrect registration of a new customer, UserID already exists

Order confirmation with 1 item without different shipping address and without customer number ws_data_type=advanced

Order confirmation with 2 items with different shipping address and with customer number ws_data_type=advanced

The customer number is 32 characters long and is formed from a 16Byte MD5 hash.

Dokumentation

WS-Tracking (EN)