SFTP-REST-to-Shop (EN)

General

This documentation describes the transfer method of the REST interface for the import of

  • Product and category data

  • Customer data

  • Voucher data

SFTP transfer

The import files themselves must first be transferred to the shop server via SFTP. For this purpose you will receive a common SFTP account for product, customer and voucher data from WEBSALE AG.

Import of product data

Transfer the import files to the "directimport" subdirectory on the shop server and to corresponding subdirectories.

Example for the PRD file "100721.prd" located in the directory "Deutsch_184.prd" of the subshop directory "Deutsch":
../directimport/Deutsch/Deutsch_184.prd/100721.prd

Then start the import via the REST interface. If the directory does not exist, then you need to create it. As "scope" (see below) "products" is sent. Format and content of the import files are described in the documentation

Format and content - WS-SFTP-Produkte PRO (EN)

Please note:
Before product or category data can be imported, the required subshops and free fields must be created using the WSPManager.

Import of customer data

Transfer the import files to the "customerimport" subdirectory on the shop server and then start the import using the REST interface. If the directory does not exist, then you need to create it. "customers" is sent as the "scope" (see below). Format and content of the import files are described in the documentation

Format and content - WS-SFTP-Kunden PRO (EN)

Import of voucher data

Transfer the import files to the "voucherimport" subdirectory on the shop server and then start the import via the REST interface. As "scope" (see below) "vouchers" is sent. Format and content of the import files are described in the documentation

Format and content - WS-SFTP-Gutscheindaten (to-Shop) (EN)

Authentication

Authentication for the functions of this API is done by a "Web Token", which must be passed in the HTTP header for each call.

To obtain this token, you must authenticate with the following call:

Action: POST
URL: https://www.websale.de/api/authent/login/<shop-ID>
Request-Body: login ID and password as JSON object
Example:

{ "username": "websaleuser", "password": "meinpasswort" }

If successful, the response to this request will contain a JSON object with the required token:

{ "token": "TOKEN" }

This token must be sent with all following calls in the HTTP header:
X-Authorization: Bearer TOKEN

The generated token is only valid for a period of 30 minutes. As soon as it is no longer valid, all requests return the status code 401. If this is the case, a new token must be generated.

Starting the import (start)

The command "start" starts the import and returns an import ID which can be used to query the status of the import afterwards.

Action: POST
URL: https://www.websale.de/api/import/start
The following parameter is passed in the body as JSON object:

Name

Description

Required field

Name

Description

Required field

scope

Specifies which data should be imported. Possible values are "products", "customers" and "vouchers", only one of these values can be specified at a time.

yes

Example request body:

{ "scope": "products" }

Example response:

If successful, the function returns a JSON object with the import ID needed to query the import status.

The fact that the import was started successfully does not mean that data was also imported successfully. The start of the import is asynchronous, i.e. the REST function returns before the import has completed. Whether the import data was successfully processed cannot be determined at this point.

Query import status (status)

This command allows to query whether the import process is still running, how far it has progressed and what result (successful/cancelled) the import had.

Action: GET
URL: https://www.websale.de/api/import/status/<Import-ID>
In case of success, the status information is transmitted as a JSON object in the body of the response.

Fields that will be returned in any case:

Name

Value

Name

Value

state

0: Import in progress
1: Import aborted (due to an exception error)
2: Import finished (possibly with errors or warnings)

progress

The progress of the import in percent, as an integer, e.g. "42".

Fields that are only returned when the import is finished:

Name

Value

Name

Value

errorcount

The number of "minor" errors that occurred during the import, e.g. "123".

warncount

The number of warnings that occurred during import, e.g. "328".

errors

An array with the errors that occurred during the import

warnings

An array with the warnings that occurred during the import

addedcustomers

An array with the user indexes, customer numbers and email addresses of the customers created during the import

Example 1:

Example 2:

Error handling

Authentication error

Status code

Status text

Description

Status code

Status text

Description

400

Bad request

transfer is not correct (formatting error/missing fields) or unknown action

401

Unauthorized

User has no permissions for the specified ShopID

403

Forbidden

Unknown or wrong login data

423

Locked

User was temporarily put on the lock list due to multiple incorrect logins

Error when starting the import or requesting the status

In addition to the HTTP status code, a JSON object with further information about the error can be sent with these errors in the body.

Status code

Status text

Description

Status code

Status text

Description

401

Unauthorized

No token was sent in the "X-Authorization" header, the token is invalid or it has expired.

404

Not Found

No import exists for the specified status ID.

503

Service unavailable/ service currently unavailable

The requested function is currently unavailable. Please try again later or contact WEBSALE AG support.

Example for additional information in the body of the response:

"error" contains an "error code" intended for evaluation by the calling program. There can be several "error" codes for one HTTP status code.

"detail" contains an error message that is slightly more verbose than "error" and is intended for a human reader.

"paramErrors" is a special parameter that is returned only for the "invalidParams" error. The value of the parameter is an object, each field inside this object corresponds to an invalid parameter sent to the REST interface. For each field there can be multiple errors, therefore the value of this field is an array. Each entry of the array has at least the "kind" field, which indicates the type of error. Depending on the "kind", there may be other fields with additional information about the error.

Errors returned by the "status" function

General remarks about "errors" and "warnings

(Serious) errors mean that there is no other option than to cancel the import or it cannot be started at all.
Such a case exists, for example, if the column with the required field "ProdIndex" is completely missing in a product import file.
(Minor) errors lead to the fact that individual data records cannot be imported.

This happens, for example, if the "ProdIndex" column is present in a product import file, but does not contain a value for individual products.
In this case, too, there would in principle be good arguments for canceling the import and not importing the data at all, after all the result of the import will obviously not correspond to the intended result. However, experience has shown that for most customers it is more important that the import goes through than that 100% of all products/customers have been imported.

Warnings occur when import data does not match the specification, but the import still interprets and reads it correctly with high probability.

Example: The value "0.99" is imported as the product price. This value does not correspond to the specification because a comma is used as decimal separator instead of a point. In this case, the import will replace the comma with a period and log a warning.

Error message

Description

Error message

Description

EI001 No import data available

There is no import data on the shop server.

EI002 Import already running

An import process is already running for the shop.

EI003 Another process is already accessing the shop data

Another process is already writing or reading product data for the shop. Therefore, to avoid inconsistencies in the data, an import cannot be started.

The following processes can cause this message:

Export of data by the PricePush Feed Engine

Data transfer by the WSPManager

Updating glossary data

EI004 Article Import Pro not enabled

Article import Pro is not enabled for the shop

EI005 Invalid shop version (VX required)

Import is enabled, but the SOAP interface called does not match the shop version (e.g. V7 instead of V8)

EI006 Customer data transfer not enabled

Import is enabled, but customer data transfer is not set up.

EI007 Internal error

The import was aborted due to an exception error. Try again later or contact WEBSALE AG.

Error during customer data import:

Error message

Description

Error message

Description

EC001

Neither 'UserIndex' nor 'CustomerID' available

EC002

Neither 'TableIndex' nor 'ExternalID' available

EC003

Both 'CustomerID' and 'UserIndex' are empty

EC004

Both 'ExternalID' and 'TableIndex' are empty

EC005

'CustomerID' and 'UserIndex' empty or not present in the database

EC006

The specified TableIndex is already assigned

EC007

Record without email address

EC008

eMail address is already used

EC009

customerID' is already used

EC010

CharsetImport without CharsetShop is ignored

EC011

CharsetShop without CharsetImport is ignored

EC012

Data set could not be converted to the target character set without errors

EC013

Invalid character set

EC014

Encrypted data as well as data transferred with SFTP are present

EC015

Field 'UserIndex' not present

EC016

UserIndex ... does not exist

EC017

TableIndex has been replaced

EC018

More than one billing address exists

EC019

The file is missing the required field ...

EC020

The required field ... is empty

EC021

Invalid data type ... in the field ...

Data import from different systems

In principle it is possible to import e.g. product data from one system and customer data from another system. However, it must be ensured that transfer and import do not take place simultaneously. Any attempt to start an import while another import is already running will result in an "EI002 Import already running" error.

More critical than the start of the import is the transfer of the data, since this is done via SFTP and no separation of the import directories for different systems is provided. The fact that the transfer is done via SFTP means that a simultaneous transfer from different systems cannot be prevented by the import software.

That the import directories are not separated means that one system may start importing data that another system has transferred.

URL

The current base URL for calling the REST interface for import is

https://www.websale.de/api/...

The URL may change in the future, so make sure it can be changed at your end without too much effort.